Canadians are lucky to have some of the world’s best online casinos at their fingertips. Online gambling and casino games are extremely popular in this country, and in 2020 there are more Canadian online casinos than ever. There is a lot of choice out there, and we are here to help you make the right one. Our team of experts have collected all the best Canadian online casinos together in one place, so that finding your perfect site is effortless. We carefully evaluate all gambling sites and only include the ones that meet our high standards.
- Top 10 Canadian Online Casinos
- Best Canadian Casinos
- Canadian Casino Online
- The Best Canadian Online Casinos In 2020
Top Online Casinos Canada – 2021
- The Best Honest Online Casinos in Canada for 2021 Our listings contain the most trusted online casinos, reviewed, and rated by our experts. We ensure you get all great deals such as sign up bonuses, free play, welcome bonuses, and no deposit bonuses.
- Luxury Casino has been around since the early days of online casinos, launching in 2011 and establishing itself as the best in Canada year after year, even now, more than 9 years later. It is trusted by Canadian players as it’s part of the prestigious Casino Rewards Group, as well as relying on high-level encryption to ensure player safety.
- The best Canadian online casino is simply the establishment that’s best suited for you. There are loads of gambling sites, and there’s no single one that’s regarded by everyone as the best. Every player has different tastes and will prefer different sites.
Home » Best online casinos in Canada 2021. Best online casinos in Canada 2021. There are certain regions that are well-known for their love of online casinos, and Canada is definitely one of them. If you’re looking to discover the best Canadian sites we’ve got you covered. The list below features trusted CAD casinos accepting Canadians. Top 10 Casinos: Every month, we will regularly update our top five casinos list, ensuring that if you are looking for the best Canadian casinos in the business right now, you can find them with ease. By Device: Not every online casino is mobile-friendly, and some arguably work better on smartphones and tablets.
All Casinos are:Licensed & Verified
Professionally Reviewed
- Swipe & Play
- Apple/Google Authentication
- 24/7 Customer Support
+ 200 Bonus spins
- Massive choice of games
- Quick withdrawals
- Top live section
- Choose your welcome bonus
- Cashback on live games
- Bitcoin supported
+ 100 Bonus spins
- Super Fast Payouts
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- Amazing mobile experience
+ 100 Bonus spins
- Crypto payments
- Good selection of games
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- Cashback on live games
- Weekly bonuses
- Good live section
+ 220 Bonus spins
- Great VIP scheme
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- Weekly tournaments
+ 200 Bonus spins
+ 275 Bonus spins
- All the latest games
- MGA and UKGC licenses
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+ 300 Bonus spins
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+ 11 Bonus spins
- Great live section
- The top providers in the industry
- Established, strong brand
+ 150 Bonus spins
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+ 100 Bonus spins
- Choice of welcome offers
- Over 4000 games
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+ 260 Bonus spins
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+ 100 Bonus spins
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+ 200 Bonus spins
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+ 100 Bonus spins
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+ 100 Bonus spins
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+ 250 Bonus spins
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- Expert's Area & Pro Tips
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+ 200 Bonus spins
- Free Spin With Every 5 That Don't Win
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- Large Selection of Games
- Over 1,000 Games
- No Maximum Win
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+ 50 Bonus spins
+ 200 Bonus spins
- +1,300 real money games
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+ 200 Bonus spins
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+ 600 Bonus spins
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+ 220 Bonus spins
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- Over 2,000 games in the library
Top 10 Canadian Online Casinos
+ 200 Bonus spins
- Duel Against Other Players
- Live Chat Support
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+ 200 Bonus spins
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+ 300 Bonus spins
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How We Rate the Best Canadian Casinos
Our casino ratings are based on:
- Security and fair play – licensing, data encryption, independent auditing, international reputation.
- Game selection – game providers, range of gaming options.
- Value for money – bonuses, special promotions, loyalty schemes, payout rates.
- User experience – site navigation and layout, payment options, customer support, mobile compatibility.
On this page we will look in more detail at what makes a site qualify for our selection of the best online casinos Canada. We can assist you in making an informed decision when selecting which of the many Canadian casinos to play at.
Best Canadian Casinos
Why Choose the Best Canadian Casinos Online
The way that online casino sites are regulated varies a lot around the world. Some countries, like the UK, have a tightly controlled market that is overseen by its own gambling regulator. Player security in these jurisdictions is inbuilt. Canada is different, and that is why it is recommended to take our advice when finding Canadian casinos online. There are a few government sanctioned casino sites run by individual provinces, but most players find these too restrictive. For the best experience, Canadian players turn to offshore operators.
Why Avoid Offshore Casinos
It is completely legal to play at offshore sites, and customers put themselves at no legal risk when they sign up and use them. However, since they fall outside of the responsibility of the Canadian authorities, there is space for unscrupulous sites to operate here. You can avoid these untrustworthy casinos by selecting only the safe gambling sites that have been tested and approved by us. Any site that you find on our pages is guaranteed to be reliable, responsible and secure for players in Canada.
Rating the Best Canadian Online Casinos
In our mission to help you find the best Canadian online casino, we have looked in great detail at every single gambling site that is accessible from this country. We also assess all the new online casinos that are launched here. We then filter out the duds and leave only the very best for you to choose from.
Let’s take a closer look at our stringent selection criteria. Each of these aspects is evaluated and considered when deciding which Canadian casinos make it on to our pages.
Security and Fair Play
As outlined above, site security and reliability is the number one concern for Canadian players. We check these credentials before anything else.
- Licensing. All good casinos have a valid license from a reputable organisation such as the Malta Gaming Authority (MGA). The licensing body is responsible for ensuring that the casino complies with all requirements related to responsible gaming, anti-money laundering, data security, game fairness and much more. It is also there to settle any disputes that could not be resolved directly with the casino operator. The regulator can fine casino sites for any breaches, and ultimately remove the license if they fail to comply.
- Data Security. The Canadian online casinos listed here all follow the strictest protocols to protect personal data and banking details. Every good casino keeps its SSL encryption up to date, does not share information with unauthorized third parties, and guarantees secure transactions.
- Independent auditing. The best online casinos are committed to transparency and fair play, and many invite oversight from independent organisations like eCOGRA. These auditors check that the virtual games are fair, that the random number generators operate correctly, and that the return to player rates are as advertised.
- International reputation. Our casino experts pay attention to online feedback from players around the world.
Game Selection
A casino is only as good as the games it provides. The best Canadian casinos online provide players with fantastic entertainment and a great range of games.
- Game providers. The quality of virtual casino games can vary, so we look out for sites that have games from world-renowned game providers. Some of the bigger casino software developers include Microgaming, NetEnt, Playtech and Evolution Gaming. These companies are known for creating exciting, innovative games and launch multiple new titles every year. Certain casinos favour a single game provider for the whole library, while others have a mix of different studios. Many of the casino in our listings also include titles from smaller, independent game providers.
- Range of gaming options. Some Canadian online casinos focus on having a large collection of one type of casino game, usually table games and the best new online slots. Others have a wider range of different game types. We include sites that take both approach, so you can be sure to find one that suits your needs. We look in more detail at game types further down this page.
Value for Money
Online casinos naturally provide better value for money than land casinos. Casino sites have much lower running costs, and so they are able to be more generous to the players. Even so, some are significantly better than others.
- Bonuses. The welcome bonus is one of the biggest draws for a new player, and the casinos in our collection have some of the best on offer for Canadian players. We have hunted out the best casino bonuses with the highest value and the fairest terms.
- Special promotions. At the best online casinos, existing customers are not forgotten. Regular promotional offers, reload bonuses and even tournaments keep players happy long after the welcome bonus.
- Loyalty schemes. Most good casinos like to reward loyalty. These schemes are run in a variety of ways, often by collecting points as you play. Tiered systems are common, with players receiving more benefits as they rise through the levels. Typical rewards include access to exclusive offers, faster transactions, higher limits and entries into prize draws.
- Payout rates. Playing at online casinos is first and foremost a form of entertainment, and certainly not a way to make money. However, all players enjoy winning some cash at times. Casinos with high payouts are the only ones that we recommend.
User Experience
The best online casinos are the ones that tick all the boxes. A potentially great site can be let down by any number of essential factors. That is why we also make sure that our recommendations get the details right.
- Layout and navigation. The layout of an online casino should be simple and easy to navigate. Games are sorted by category, all pages should be easy to find, and there should be a good search function. It is also important for games to load quickly and run smoothly.
- Payment options. We like fast withdrawal casinos that have a wide variety of deposit and withdrawal methods, including e-wallets, credit or debits cards and mobile payments. Bonus points for those that provide Canada-specific payment providers and that include Canadian dollars in their supported currencies.
- Customer support. For players in Canada, round the clock customer support is especially important. As most casinos are based offshore in different time zones, players need to know that they can contact an agent at any time. Live chat is our preferred way to get in touch.
- Mobile compatibility. Nowadays most Canadian players prefer to access mobile casino sites via their phones. We only have time for sites that have a good mobile portal. Casino apps are falling out of favour, with some notable exceptions.
Games at the Best Canadian Online Casino
It really is all about the games. Here are some of the top Canadian online casino games that can be found at our sanctioned sites.
- Live Dealer Tables. The biggest innovation to hit our screens in a while, live dealer online casinos bring a real casino experience directly to you. Thanks to some formidable technology, you can take part in a game in real time with a dealer. Many of the best Canadian online casinos have a dedicated live game section, offering a selection of classic casino games.
- Slots: When it comes to virtual games, the best online slots are the leading choice at all online casinos. These fun and easy to play games have lots of special features, bonus rounds and high return to player rates. Many sites also offer slot games in free demo mode, so you can try before you buy. Given their popularity, we have included some sites that focus purely on slots.
- Online Poker: Unlike most games at a casino, poker is a game of both luck and skill. Poker professionals can make large sums of money, and there are many poker tournaments both online and offline across the globe. At Canadian online casinos you will find many versions, from the widespread Texas Hold’em to Five Card Draw, Caribbean Stud, Omaha High/Low and many more.
- Jackpot Games: Progressive jackpots offer the chance, however small, to win a life-changing sum of money. All players contribute towards the jackpot pool for a single game with each bet. The potential wins can run into millions of dollars. Most jackpot games are slots, but these days there are also jackpot versions of other casino classics.
- Roulette: The spinning roulette wheel may well be the most iconic casino image of all. This is a game suitable for novices and veterans alike, with a wide variety of ways to bet. Many Canadian casinos online have European, French and American versions, and mini roulette is also a popular choice.
- Blackjack: When played properly, blackjack has a house edge that is lower than any other game. Although it is largely based on luck, with a few hints and tips players can easily maximise their chances. Casino sites let you practice some blackjack strategy in demo mode, before hitting a real money game in the virtual or live tables.
- Baccarat: Those looking for a card game alternative to poker or blackjack may like to try baccarat. Another luck-based game with a relatively low house edge, this game has proved to be more popular online than it ever was at land casinos.
- Sports Betting: Sports betting is not strictly within the remit of an online casino, but nonetheless many sites also have a dedicated sportsbook. Those that cater to the Canadian market will be sure to offer odds on all the favourite leagues and events in this country – hockey, basketball, baseball, soccer and football should all be available.
Bonuses and Promotions at Canadian Casinos
Online promotional offers and bonuses far surpass anything that can be found at a brick-and-mortar casino. Canada is a large and growing market, and there are many casino sites vying for your custom. These offers are designed to attract new customers and to persuade existing ones to stay. Let’s take a look at the typical bonuses to be found at Canadian casinos.
- Welcome Bonus: The welcome bonus offers are open to new account holders. The most commonly offered bonus is a deposit match, where the initial or the first few deposits are matched by the casino in bonus cash. All big welcome bonuses come with wagering requirements that prevent the bonus money from simply being withdrawn as cash.
- Free Spins: Free spins on selected slot games are frequently part of a welcome package. At the best Canadian online casinos, existing customers can also take advantage of regular free spins offers. These may be as part of a special offer to promote a new slot, as a reload bonus, as part of a seasonal promotion or for a number of other reasons.
- Reload Bonus: Similar to the welcome bonus, but usually more modest. Get a deposit match and/or free spins when making a new deposit into an existing account. Some casinos have daily or weekly reload offers. The same rules apply regarding wagering.
- Cashback Bonus: Sometimes casinos compensate players by returning a percentage of any losses over the past week. The cashback offer is usually wager-free.
Pro tip: if you are a casual player and want to spare yourself the hassle of fulfilling wagering requirements, we recommend that you check out our exclusive guide to the best no wagering casinos in Canada.
Play Responsibly at the Best Canadian Casinos Online
Online casinos are a great source of entertainment, and the majority of Canadian play safely and without problems. While we all like the idea of winning, it is important to know that playing at a casino is not a way to try and make money. Time and money are both precious, so make sure that you are not spending too much of either at casino sites.
Never bet more than you can afford to lose. You should set daily, weekly or monthly limits for spending, losses and time. Alternate gambling sessions with other activities, and take regular breaks. Avoid gambling of you have been drinking alcohol, or when angry or upset, as this is known to cloud your judgement.
The best Canadian casinos online provide tools to help you with your casino budget. This includes automated limits and a so-called reality check that gives hourly updates on time and money spent. If you feel like it is time to stop, you can take a break in a cooling off period of up to six months, or exclude yourself from the casino entirely.
Best Online Casinos FAQs
- Are online casinos better than land-based casinos?
In many ways, yes. Online casinos offer much better value for money with bonuses, better payout rates, and a wider range of betting options for all bankrolls. They are also more accessible, have more games and different types of games, and there are more of them. Unless you are looking for a social experience, online casinos win out.
- Is playing at Canadian online casinos legal?
Online gambling is legal in most of Canada, where provinces have their own government-controlled casino sites. Operating a private online casino from Canadian soil is currently not permitted, although some provinces would like to open it up to competition. However, for players there is no legal impediment to playing at offshore sites, and that is what most Canadians choose to do.
- Are online casinos safe?
Yes, as long as you make careful choices they are as safe as any reputable land casino. All the sites listed on our pages are licensed by a competent and internationally recognised regulator. Sites without a gambling license are to be avoided at all costs.
- Can I play for free at Canadian casinos?
Yes, in many cases you can. A lot of sites allow players to try the games in demo mode, and they run in exactly the same way as they do in regular play. This can help you to learn the game, and to decide whether or not to play for real money.
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Welcome to New Casino, the best guide to online casino 2020. We update our list of Canadian casinos daily. With us you will always find:
- New casinos with Canadian customer service
- Safe and secure casinos with EU license
- Exclusive bonuses for Canadian players
New Casinos 2020
Here we show all the best new casinos September 2020 for Canadian players. All casinos are of course carefully tested and controlled and are safe to play for Canadians.
Upcoming casinos: Boom Casino, FunBet Casino, Giant Casino, G Slot Casino, Ichiban Casino, InstantPay Casino, Kazoom, MegaRush, Refuel Casino, Samosa Casino, Slothino, Spin Samurai, Spinurai Casino, Wild Fortune.
Casino FAQs
✅ What are the benefits of playing at new casinos?
The biggest advantage of playing at new casinos is the generous bonuses they offer to attract new players. Many also have exciting themes, modern solutions, other campaigns and rewards.
✅ What are the disadvantages of playing at new casinos?
The biggest disadvantage of playing at new casinos is that you are not sure how they treat players. For many, it is a greater risk than playing at a casino without being able to read many expert and customer reviews. At CaBestCasinos.com we make sure to test the casinos we list thoroughly before we recommend them, so you can be sure that you are playing at a fair casino.
✅ What are the benefits of well-established casinos?
For many, the biggest benefit of going for a well-established casino is that you know what you are getting. The casino has already earned a reputation. Customer service is usually available around the clock, and you get to talk to Canadian employees more often. They usually have good promotions and regular bonuses to keep their players. Large selection of casino games, and occasionally other types of gambling such as odds, bingo and poker.
✅ How can I avoid junk casinos?
First of all, you should check the license of the casino. A license from the Malta Gaming Authority is great for Canadian players as it in addition to security ensures that you do not have to tax individual winnings below CAD 10,000. Then check the bonus rules. A casino with unfair terms related to the bonuses you should steer clear of right away. This applies in particular to high turnover requirements, but also other unreasonable conditions. Last but not least, check reviews from both experts and from players.
✅ How do I choose a casino?
After checking if the casino is serious, a lot comes up to what you are looking for. Some factors you should consider are: 1) What welcome bonus you get and the terms associated with them. Do you want a free bonus or a deposit bonus? 2) Game selection. Do you have the games you want to play, and preferably even more you want to try? 3) Is customer service open when you play, and do they offer help in Canadian? 4) Do you also want to play other gambling games, such as poker or sports? 5) Does the casino have the deposit and withdrawal methods you prefer? 6) Is the casino quick to process withdrawals?
New Casinos VS Well-Established Casinos
There are both pros and cons to playing at new online casinos, and these are some of them:
Benefits of new casinos:
- The casino is eager to get you as a player, and will therefore often offer you great bonuses for both registering as a player and for making your first deposits.
- There is a small queue for payouts, so withdrawing your winnings is often very fast.
- The websites are usually brand new, and therefore they appear modern and inviting.
- All new and modern features have already been added, as this is easier on a new page than a well-established website.
- Fast customer service, as there is usually a small queue in the systems with fewer players.
Benefits of well-established casinos:
- Better coverage during opening hours for customer service, since they have more active players, and this justifies having more staff at work also at night.
- You know what you’re getting, since the casino already has a well-established reputation.
- Often better VIP program, since the casino is very keen to keep the good players they have.
- Greater focus on responsible gaming, secure transactions, and more, since larger casinos have their own employees to do this.
- Large selection of several types of games, such as poker, odds and more. New casinos usually start with only slot machines, and do not offer as many other varieties of games.
New, but old, casinos
Some new Canadian casinos are not as new as they pretend to be, but it does not necessarily have to be negative. It happens that casinos change their name, and thus you get an old casino in a new packaging. This allows you to take advantage of what a well-established Canadian casino offers, as well as many of the benefits that a new online casino offers.
Other casinos are again subsidiaries or sister companies of other well-established casinos, as there are often companies that own and operate many casinos. This allows you to play at a brand new casino, while getting the benefit of using a company that is well established. The advantages of a new Canadian casino run by such a company are that you get a good selection of games, as the game package is often only continued from the other casinos, and also that they are happy to share customer service. This allows you to find a 24-hour customer service even at what appears to be a brand new casino.
In the same way, these casinos will often get the best out of their affiliates. When a new site is launched, the functions that work best, and are most popular with players, will usually be continued in the new casino, while the functions that do not work so well will be dropped. This way, the new casinos will have the best of both worlds. The experience from the old ones, and the innovation from the new ones.
New Casinos – New Bonuses
The fact that there are many new Canadian casinos that are constantly appearing has one advantage that is greater than any other, and that is bonuses. Since all online casinos offer their new players welcome bonuses, there are many new bonuses to pick up if you follow when new casinos are launched.
Since the competition is constantly growing for the casinos, it is also natural that the welcome packages offered are also larger. Welcome offers are simply a lure to get you to choose this particular casino, so here is something to earn both for you as a player and for the casino. The casino gets a deposit from you and you get more for your money. It’s win, win for both parties.
However, you should be a little careful before accepting all the bonuses and offers that come your way, it is unfortunately the case that not everything that sparkles is gold, and this also applies to casino bonuses. As in any industry, there are cowboys and other rogue players, and you should watch out for these.
Junk casinos
As in any other industry, there are serious players, and less serious players. This also applies to the casino industry, and it is the rogue players who have caused the entire industry to occasionally suffer from a somewhat frayed reputation. Fortunately, only a small percentage of casinos operate junk, but you should steer clear of these. However, discovering them is not always easy if you do not know what you are looking for.
The first thing you should look for when considering trying a new Canadian casino is the gaming license. All casinos have such a license, but which one they have can be crucial to you. There are some reputable gaming licenses, and the best for Canadian players is the one from MGA – Malta Gaming Authority. Almost all the large and well-known casinos on the market have this. And then there are the gaming licenses that can almost be ordered by mail order, and this is, for example, the license from Curacao, although it has improved over the years. Many casinos also have this, but often in combination with other licenses. That said, there are still good casinos that only have a license from Curacao.
Another thing that you should check is the bonus rules of the casino. You will almost always get a bonus from the casinos, but the requirements and rules that come with these can vary greatly. Turnover requirements are common to have, and you do not need to be afraid of this, but unrealistic turnover requirements can be a recurring theme at rogue casinos. For example, when you have to meet wagering requirements of 70 or more times the bonus, or over 35 times both deposits and withdrawals.
Another thing you can find is that you want a maximum amount for how much you can win. Some casinos will only let you win for example 100 CAD, and all winnings over this will be removed. That is not the definition of a good bonus, and not worth taking advantage of.
In addition to gaming licenses and bonus rules, you must of course check that the online casino has a proper encryption, preferably SSL. This is to ensure that your personal information is stored securely, and not least this applies to the information about your payment methods.
New casino features
Not only are new casinos constantly appearing, but there is more than enough casino news in a well-established casino as well. This can be both new features, new games, or a completely new gaming experience. Many existing casinos are also working to implement several categories of games so that they can appeal to several types of players.
There are many examples of casinos that first started with only slot machines, and then further developed the game selection to also cover sports and odds, or poker and bingo. The vast majority actually start with casino games, and this means slot machines and table games. The fact that the casinos are relaunching a new category of games is therefore not unusual.
Other casinos may choose to bet more on part of the games category. Now, for example, it is live casino that is in the wind, since the casino news live stream became available. This is a new way to play casino games, since you are actually playing in a real land-based casino. Via direct video transmission, you can now play table games at land-based casinos around the world, with the players who are physically present at the casino. This type of game is not yet offered by all online casinos, but it is expected that this will become more and more widespread over the next few years.
Canadian Casino Online
Another casino novelty that is expected is 3D games. being able to play both slot machines and other types of games with a real 3D effect is expected to take gaming to a whole new level, and this will undoubtedly be good. We are waiting in excitement!
Choose a new online casino
Now that we’ve told you all we can think of about new online casinos, it’s time for you to try one yourself. We have made a list of all the new Canadian casinos that we would like to recommend to you, and you can be sure that these are serious players, even if they are new. This is the cream of the latest casinos for Canadian players online.
The Best Canadian Online Casinos In 2020
When you sign up, you must remember to use the welcome bonus that you receive. Whichever casino you choose, a welcome pack will be waiting for you, so you can try the casino with more or less free money. If you do not like what you see, just go on to the next casino, but if you choose one of the casinos that we have recommended, we are pretty sure that you will be happy with the choice. Our goal at CaBestCasinos.com is to find new casino offers that you will be happy with.
Canadian casino in 2020
What new casinos will we see in 2020? We take a closer look at how the casinos will develop, what we want to see more of from new casinos, and what we wish they could stop with.
What can you expect?
New casinos in 2020 should be able to deliver a better product from the very beginning, compared to what was possible just a few years ago. With the advancement in technology, it is easier to start a casino than ever before. The trend we have seen lately, indicates that new casinos have started to offer their customers a fantastic selection of games from the very beginning.
It is not uncommon for a brand new casino to deliver games from Microgaming, NetEnt, Play’n Go, Evolution, Yggdrasil and several others. Most new players will also offer exciting bonuses to attract new players – so there is something to look out for. Still, it is worth noting that it is easier to start a Canadian casino than ever before. This could potentially lead to more junk new casinos coming on the scene. This makes it more important than ever before you read reviews, as well as do your own research before depositing money at a new casino.
We hope to see more of this
Although the industry has come a long way in the last 20 years, there are still a number of points we would like to see improved. This is something we want both established and new casinos to become better at in 2020.
Simpler bonuses and terms
Bonuses comes in more forms and shapes than ever before – free spins, deposit bonuses, no deposit bonus, deposit bonus + free spins, cashback. It’s almost like there will be new bonus offers with each passing year.
A large selection of bonuses is not necessarily a bad thing. In fact, the competition in the market makes it so that you as a player get better offers now than before. It is rather the selection and the conditions that come with it that are often the problem. How much can you bet per spin when playing with bonus money? How many days do you have to reach the turnover requirement? Which games do not count, and which count less than 100%? The variables are almost infinite. It is therefore extremely difficult, even for experienced players, to evaluate which bonus is best.
More openness
Hopefully, new casinos will learn from the mistakes of those who have come before them. More transparency is a point where both old and new companies can improve. It should be easy to find the bonus terms. Some sites almost try to hide them. At the same time, this is a point that often creates conflicts between the parties. By being open about the terms and conditions of the bonus, new casinos will be able to build trust early on, players will not have to feel cheated, and the customer will have a much better casino experience.
New casinos that care about their customers
Of course, this does not exclude the established pages. We want all casinos to care about their customers. Good customer service should be the focus for the year 2020. In an industry that is characterized by some skepticism, it is important that companies put customers in focus and make them feel safe. Customer service is one of the most important points to do just that. We hope that even more companies care enough about their customers to provide fantastic support to the players.
Fast payouts
Slow payouts are some of the most tedious things to do after you hit big and win at a new casino. There are gaming sites in the industry that approve withdrawals in a few hours – on slow days it can take up to 24 hours. Why some websites are not even able to process a withdrawal within 5 days is a big question mark for us. We want more companies in the industry to take action in 2020, and have their processing time on withdrawals reduced – so that you as a player can get your money into the account as soon as possible. It should be possible to achieve that, the year is after all 2020.
Several completed new Canadian casinos
Although several new casinos offer a Canadian version of their website, there are not too many completed new sites on the market. With a completed page, we of course believe that the website should be in good Canadian. Not a page translated into bad Canadian, with errors and ambiguities, and certainly not with Google Translate. This can create problems, especially when it comes to bonus terms. At the same time, we want more people to offer customer service in Canadian, so that unnecessary misunderstandings do not arise.
We want to see less of this
It was a bit about what we would like to see more of in 2020. Now, to what we want to see less of in the future.
Annoying emails with bad offers
If you have played at one or more online casinos over time, you have most likely received offers by email or SMS. Had these included fantastic deals, no one would have complained. But that is not the case. Too many casinos do not send out good offers once – what they send out is simply too bad. 25% deposit bonus up to CAD 1,000, with a 40x wagering requirement on both bonus and deposit? No thank you.
High turnover requirements
High turnover requirements are an outing, and something we hope to see little of in 2020. Unfortunately, there is probably too much to hope for, so you as a player must still be extra careful when you use a bonus. There are still a number of casinos with 50-70 times the bonus as a wagering requirement, as well as those that expect you to wager both the deposit and the bonus. Instead, we want to see more of casinos with claims of between 20 and 35, or which at least compensate by giving higher percentages.
Unclear bonus terms
As mentioned above, we want to see simpler bonus terms into 2020. There are far too many pages with unclear bonus terms, where small breaches of the terms can lead to the player losing all their money. It has become common to exclude or reduce the percentage of certain games against the bonus wagering requirements. But many people only inform about this on the page about the bonus terms. Why can’t more casinos in 2020 give you a warning about how much the game you are actually playing counts against the requirement? Not to mention an overview of how much you have left before you have turned over the bonus? It should no longer be necessary to talk to customer service to know how much you have left to sell.